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NOC Engineer

Job LocationBirmingham
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IP Secure EngineerLocation: Newbury/Birmingham -Hybrid/ *BlendedHours: 38.5 per week - Shift role working 2 days, then 2 nights followed by 4 days off rotation (7am-7pm and 7pm-7am)Safety Notice: To ensure candidate and employee safety, we are continuing with our virtual hiring and onboarding processes until further notice.Role purposeOperating within the Technology Operations Network Operations Centre, this role is responsible for reactive and pro-active fault management creation and resolution. The role will be responsible for fault diagnostics, fault localisation and resolution forall Secure IP and Data technologies and systems, The role will also provide opportunities to cross train on other technology areas such as Voice and Firewall.Responsibilities Professionally represent The Network Operations Centre in all day-to-day operations. Proactively and reactively monitor secure customer networks to identify fault occurrences. Ensure technical and managerial escalation completed to defined timescales. Test and liaise with customers and other internal or external agencies and third parties. Ensure overall adherence to quality procedures and working processes. Ensure awareness of SLA agreements, and perform all ticket actions in timescales to support SLA success.Who are we looking for

  • Excellent working understanding of IP & Data technologies, networks & solutions (Cisco, Alcatel , Juniper)
  • Ability to develop capability of working across technologies
  • Proven track record in network management & troubleshooting
  • Excellent understanding of Global Telecoms infrastructure including 24 x7 x 365 environment
  • Experienced at working with multiple third-party network providers and equipment vendors.
  • Able to communicate at appropriate levels of target audience on both Technical & non-Technical (including process activities).
  • CCNA or CCNP, JNCIA- Juniper Qualification qualified is desirable
  • Nice to have working knowledge of Firewalls (CiscoASA, Fortigate, Juniper SRX), Load balancers (F5) and Proxy Servers (Bluecoat)
  • SC Clearance or eligible to apply is a must. 5 Years minimal within the UK.
*BlendedVodafone UKs blended working approach means youll come to your contracted hub location office as and when needed to get things done for your role and for tasks that require it, otherwise you will be able to work from home. Our Office in a Box home-workingkit will be available for all who need it during your onboarding journey.Whats in it for you An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts,retail vouchers, pension plan and share schemes. Were also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. Were committed to supportingyou throughout every step of your career at Vodafone.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to theAccessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.Together we canVodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief thatdiversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Keyskills :
IP AddressingIP VPN

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