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| Job Location | Birmingham |
| Education | Not Mentioned |
| Salary | 32,000 - 34,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
A global insurance company based in Birmingham is looking for an experienced Service Desk Analyst / 2nd Line Desktop Support Analyst.This is a fantastic opportunity to join a global insurer withapproximately 900 staff in the UK.A starting salary of up to £34,000 is available based on experience with an outstanding benefits package including 25 days holiday, bonus, private healthcare, pension and free lunches. Flexible working between home/office will be allowed.Duties will include working as part of a team to provide a high level of 2nd line support across the following technologies; - Windows 10 - Office 365 - Citrix - Azure Active Directory - Exchange - PC and laptop hardware - Webex support To be considered suitable for this role you will need to have previous experience in a 1st/2nd line support role such as Desktop Engineer, IT Service Desk Analyst or IT Coordinator and have strong experience in supporting the above-mentioned technologies. Itis also a requirement that the successful candidate is a strong IT problem solver with excellent team working mentality and outstanding communication skills.To apply, please submit a copy of your CV.