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Income Recovery Officer

The Recruitment Experts
Job LocationBirmingham
EducationNot Mentioned
Salary£16,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, part-time

Job Description

Location: Birmingham,Part time(option to move to full time in the future)Basic Salary: £16,500 Per Annum(18 Hours Per Week)We are looking for an Income Recovery Officer for one of Birminghams fastest growing Estate Agency firms.Job Responsibilities

  • To control all outstanding rent arrears across our various portfolios
  • To undertake all aspects of income and debt recovery casework in accordance with relevant procedures, ensuring that action is prompt and appropriate utilising all avenues of recovery
  • To control the service charge funds from lease holders across out various developments
  • To prepare sales invoices owed for sales that have exchanged contracts or completed sales and then finally any adhoc invoices the business may release to suppliers - landlords for example maintenance jobs or compliance..
  • To registering debits on MCOL
  • To prepare issuing letter before actions.
  • To working with enforcement companies
Knowledge & Experience
  • Have experience in chasing debit via phone, email, text and in person
  • Strong communication skills, both verbal and written, with the ability to remain calm in difficult situations.
  • Attention to detail and ability to work under pressure while managing competing demands
Candidates welcome to apply must have:
  • A minimum of ­­1 years’ experience of working in rent arrears, recovery, or similar income collection environment
  • Experience dealing with vulnerable customers and customers who have complex/ multiple needs
  • Ability to work consistently, accurately and with attention to detail
  • Experience working to deadlines prioritizing and organizing workload
  • Full driving license
Benefits:
  • Competitive salary
  • Additional paid annual leave for birthday
  • Allowed to stay in one of the companies serviced accommodation apartments for two nights one per quarter
  • Quarterly company events
Hours of work are Monday to FridayRequired skills
  • Credit Control
  • Debt Management

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