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HR Team Leader

Robert Walters
Job LocationBirmingham
EducationNot Mentioned
Salary£35,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: HR Team LeaderSalary: £35,000-£45,000Birmingham City CentreHybrid, PermanentPurpose of the HR Team Leader:The Team Lead will be responsible for supervising and developing a team of Operations Executives on delivering a highly efficient and timely administrative service to the UK team, internal and external clients.Responsibilities of the HR Team Leader:

  • Delegate and monitor the teams workload, while also giving development support and coaching to individuals where necessary
  • Performance management of UK Operations Team member
  • Encourage and promote a collaborative "one-team" culture
  • Ensure service excellence in line with SLAs/KPIs across the function, both across UK and international teams.
  • Act as point of escalation and investigate team errors
  • Manage application, onboarding, compliance, timesheet and offboarding processes
  • Producing and maintaining management information
  • Assisting Senior Operations Manager with projects and continuous improvement initiatives
Requirements of the HR Team Leader:
  • Experience of working in Recruitment, HR or administration role
  • Experience within a shared services background is preferable.
  • Experience of supervising a team is essential
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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