Housing Options Officer

Job Description

An exciting opportunity has emerged for an Housing Options Officer to join one of Badenoch and Clarks most improved Housing clients based in Birmingham in a temporary role. The purpose of the role will be on the prevention of homelessness and ensuring the Organisations statutory functions are carried out in accordance with the relevant homelessness legislation. There will be a requirement to manage complex cases and to determine and apply legislative requirements through to decision making.Our client is looking for a candidate with previous or current experience of: *Providing advice to customers under the Homelessness Reduction Act 2017, Part VI and Part VII of the Housing Act 1996 as amended. * Providing appropriate support to vulnerable persons with a variety of needs including mental health issues, unemployment, offending behaviour, family breakdown, substance misuse, neighbourhood disputes, behavioural issues, anti-social behaviour and support for young parents.*Undertaking interviews/visits with customers and attend any multi agency meetings as required. *Ensure that applicants housing and wider support needs are assessed and met in line with the homelessness legislation, statutory guidance and the Councils policies and procedures. A key focus will be preventing and resolving homelessness. *Writing S184 decision letters *Giving advice on the prevention of homelessness and identify alternative housing options. *Making preliminary investigations into someone who is threatened with homeless. *Writing and maintaining clear and concise notes and update records using appropriate IT for all customers who approach the Council for help via the Housing Help Point. *Giving advice regarding security of tenure, rights to matrimonial homes, injunctions and transfers, illegal evictions and landlord and tenant disputes. *Identifying where the council may have to take a homeless application, and referring on the day to a Housing Options Officer so that the case can be considered further or to be able to book appointments to see the relevant advisor ensuring the preparatory work is completed before handover. *Arranging for homeless applicants to be placed in temporary accommodation where a duty to do so has been triggered in accordance with current legislation and procedures. *Ensuring the most effective use is made of temporary accommodation, especially in relation to the cost to the Council of providing it and to the needs of the applicant. *Referring homeless applicants to other Local Authorities where appropriate. *Making nominations in accordance with the allocations policy and procedure, and nomination agreements with Housing Association partners*Working to reduce the number of households in temporary accommodation and budget hotels ensuring targets are met. *Conducting reviews, as required.*Carrying out referrals to appropriate supported housing schemes, identifying support needs and follow up where referrals are unsuccessful. A clear drivers licence and access to a car is required for this role. You must be available immediately. Only applicants who feel they meet the above criteria need apply for this postBadenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: