Housing First Navigator

Job Description

VACANCYHousing First Navigator Location: Birmingham (Home visits, outreach and working from home)Length:Fixed term contract until 31 March 2023 w/ possibility of extensionSalary:£23,541 pro rotaHours:37.5 hrs (Mon-Fri)Venn Group are currently recruiting for a Housing First Navigator to be based within Birmingham. Housing First Navigators will support single people or childless couples who are rough sleeping, homeless or at imminent risk of rough sleeping in Birminghaminto their own accommodation. This role will require candidates to have an enhanced DBS. Responsibilities of the role:

• Work with service users to help articulate their goals and aspirations, offering personal, therapeutic and emotional support, informed by the core Housing First principles
• Undertake a needs and risk assessments with each service users
• Adopt a Psychologically Informed approach to supporting and coaching service users, including use of learning from Psychologically Informed Environment (PIE) training and reflective practice
• Develop and maintain relationships with service users to enable person-centred support promoting choice and wellbeing, through regular contact including home visits and appropriate community settings
• Be adaptive and flexible, resilient to challenges and rejections, to support the stability and progression of customers in order to achieve personalised outcomes
• Liaise with accommodation providers and actively encourage customers to move into appropriate Housing First accommodation of their choice
• To identify barriers of accommodation and managing tenancies and to provide support including practical help with furniture, benefits advice, budgeting, neighbour relations and liaising with landlords
• To offer advice, guidance and support on ways in which substance misuse and other harmful activities can be practiced more safely. This includes anticipating and supporting the reduction of harmful challenges whist maximising opportunities
• Be empowered and persistent in advocating for the customers to access all services, including reconciliation work with agencies if required
• Develop, maintain and coordinate effective working relationships with external agencies, promoting effective communication for and about customers ensuring the Housing First pilot is widely known and promoted
• With customer agreement, liaise with other agencies to facilitate access to support including Substance Misuse and Recovery, Offending and Criminal Justice, Health and Mental Health, Domestic Abuse, Welfare and Housing Benefits, Debt, Child and Adult Protection,Employment and Training
• Identify cases requiring further help (specialist advice, alternative support) referring and supporting engagement as appropriate
• Support the customers to access community resources to develop positive peer networks and meaningful leisure opportunities, for example social, recreational, sport, faith, learning, arts.
• Regularly review the person-centred support plan to update, record and monitor progress of each customer
• Promote, and encourage peer involvement within the service
• To maintain accurate case files including accurate written records on customers worked with
• Actively participate in achieving key performance indicator targets as set by Commissioner and the Project Steering Group
• Contribute to regular reports on the service and the service evaluation project as required

Essential experience/requirements:

• An enhanced DBS
• Previous experience working

To discuss this excellent opportunity further, please contact the Social Housing and Support teamon and ask for Katie Dugmore (Senior Consultant for the Midlands), or alternatively email with an up-to-date copy of your CV as soon as possible.