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| Job Location | Birmingham |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
About The RoleAre you an experienced Customer Service Adviser who loves delivering the very best service for your customers and in return is looking for a Company that really values your contribution and can offer you award-winning training opportunities Read on as we may have just the job you are looking for!On a day-day basis you’ll be responsible for managing all customer orders for one of A-Plant’s large national accounts. You’ll be based in a mixed office with A-Plant Staff at the Volker Hire Desk, you will be an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.You’ll build great working relationships and product knowledge which you will use to translate your customers’ requirements into the rental products and services that meet their needs. It will also be your role to manage the hire contract administration and ensure that this is completed in a timely and accurate manner. Naturally you will be a great coordinator, who enjoys planning and organising and working in a busy but friendly team environment.If you join us we’ll provide you with a comprehensive company induction and training programme and we’ll work with you to identify your personal development needs and career progression plan.About The CandidateWhat you will need to bring to the role from day one:- Previous experience in a customer service role, preferably within a call centre environment- Good working knowledge of the construction and/or plant hire industry would be a definite advantage, preferably including rail product knowledge- Able to work as part of a team, supporting colleagues- Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities- Great communication skills – both verbal and written- Effective administration, planning and organisation skills with strong attention to detail and accuracy- Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entryAbout The CompanyAre you looking for your next career move and ready to join one of the UK’s leading rental equipment companies You may have heard of A-Plant Hire but did you know that we are part of the FTSE 100 company Ashtead Group plc, the second largest equipment rental company in the worldSo, come and join our friendly team and we will provide you with everything you need to succeed - award winning training, professional development and support and with opportunities to progress your career in a successful and growing company.The package includes a competitive salary, flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great Company pension scheme.