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Head of Product Information

Connect Distribution Services Ltd
Job LocationBirmingham
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Here at CDSL, our aim is to be the first choice for home appliance after sales service, spare parts and accessories.With over fifty years of experience, we are the largest independent home appliance and spare parts distribution organisation within the UK working with a number of household brands including Whirlpool, Hotpoint, Hoover, Beko and Bosch to name a few!We have an exciting opportunity for a Head of Product Information to join our ever expanding business. As Head of Product Information, leading a team of 24 people, the role will involve:

  • Understanding, contributing and delivering the Company strategy
  • Training, coaching & developing individuals to maximise their performance, development & productivity
  • Leading the Product Data Team
  • Maximising inter-departmental communication of project developments to ensure timely delivery
  • Maximising work flow through effective people management, KPI setting, reporting and dashboards
  • Developing our back office systems to reduce duplicate input, either through in-house development or outsourcing
  • Developing best practices in data management and control
  • Improving department efficiencies through the use of our RPA software technology
  • Ensuring our data & content are at least as good as the OEM, focus on regular streams of data supply and a proactive approach to gaps in our data portfolio
  • Ensuring product data is loaded in line with the data prioritisation plan
  • Maximising on-line customer experience through findability of parts
  • Working with the Head of Purchasing to ensure plans are in place on the route supplies of model data
  • Analysing the product performance of parts, recommending changes to improve and drive conversion
  • Maintaining product information at optimal levels as per company KPI, including lifecycle management and product relations
  • Understanding returns in relation to data errors and set proactive actions to reduce
    • As Head of Product Information it’s important you have:
  • Experience in managing and leading a large team of people
  • Knowledge of product information management systems and SQL databases, spanning from ERP to integrations with websites and to the manipulation of large data sets through SQL
  • Knowledge of RPA processes and systems to improve departmental efficiencies
  • Strong numerical and analytical skills with ability to assimilate information
  • Ability to work under pressure to meet deadlines set
  • IT literate in appropriate Microsoft systems including advanced excel
  • Experience in developing internal applications to maximise the power of PIM systems to enable internal departments to optimise processes
  • Highly organised with the ability to schedule your own and others workloads
  • Ability to work on projects independently and as part of a team
  • The ability to lead with speed
    • What we offer:
  • Free on-site parking
  • Up to 34 days annual leave (including bank holidays)
  • Pension scheme
  • Access to over 250 discounts including high street and online shopping, travel, technology, entertainment, food and drink and many more via Perkbox
  • Staff discounts on all products
  • Private Health Insurance
    • Job Type: Full-timeHours: Monday - Friday 08:30 - 17:00

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