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Fire & Security Service Engineers - Various locations

Stanley Security Solutions
Job LocationBirmingham
EducationNot Mentioned
Salary32,000 - 35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Stanley Security is a leading Security provider in operating across Europe, Asia Pacific and North America. Our people are bold and agile, yet thoughtful and engaging. With the ambition to inspire makers and innovators to create a more sustainable world.If youre seeking to bring your unique value and contribute to an inclusive, collaborative and purpose-driven culture that integrates performance excellence and innovationWe need someone who is passionate about what they do and making a difference to peoples lives with the work we do in Security Solutions. We take pride in having a great team of people who support each other, share knowledge and it is important to us that youenjoy coming to work and feel part of this team. You will be joining a world leader in Security, a company that is growing and will support you as you grow with us.YOUR ROLEAs Service Engineer you will undertake the servicing and maintenance for our customers. You will take ownership of a problem and have the ability to identify and rectify problems before they occur. Taking pride in your work, you will deliver the best serviceto our customers and exceed their expectations whenever possible.Positions available in the following locations: Birmingham, Leicester, Bristol, South West, Norh East and London.KEY PRODUCT AREAS:Access Control | Intrusion Protection | Video Surveillance | Door Entry | Fire Detection | Audio Alarm Verification | Staff Protection | Public Address | Time & Attendance | LED Lighting

  • Drive excellent customer service by working with the area supervisor and national Call Centre utilising our dedicated PDA management software. You will be expected to provide a professional and positive "can-do" approach to service calls and maintenancevisits. Once established, the successful candidate will also have significant additional earning potential through our callout rota
  • Attend and resolve daily service calls plus maintenance visits where required
  • You will accountable for your vehicle and its stock once issued. It is your responsibility to ensure they are adequately maintained with any issues being escalated once identified
  • Flexible working hours will be periodically required to meet client demand
  • Ideally located approximately 30 minutes travel into your working area
  • Clean driving license
EXPERIENCE REQUIRED:Working knowledge of the following:
  • Intruder systems: Texecom, Galaxy, Pacom & GE ranges
  • Working knowledge of Access Control systems (PC based and standalone): Lenel, C-Cure, PAC & Paxton
  • CCTV systems across analogue and IP platforms.
Preferred experience of the following will be advantageous:
  • Milestone, Dahua, Tecton, Genetec, March
PERSON SPECIFICATION:
  • Strong knowledge of the Security Systems industry and its standards
  • Ability to identify & refer potential sales leads (paid commission available)
  • Good communications skills
  • Good time management and planning skills
  • Proven field service technical experience
  • Proactive response to all situations; lone working and problem-solving ability.
  • Proven track record of delivering excellent customer service
  • At least 3 years experience within the security industry

Keyskills :
CCTVService EngineeringAccess ControlIntruderLenel

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