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Event Services Operations Manager

Birmingham 2022 Commonwealth Games
Job LocationBirmingham
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Closing Date: 17/04/2022Want to be part of the celebration of sport and culture in 2022 Keen to fast track your exposure in Events and work in a truly unique and exciting environment If you have the experience and drive to support the delivery of the Birmingham 2022 CommonwealthGames please follow the links to come join our fabulous team!We are looking to recruit a number of Event Services Operations Managers who will manage the Front of House areas at competition venues and be responsible for delivering pre-agreed operational plans and spectator services. They will have strong leadershipand organisational skills along with the desire and ability to deliver outstanding levels of customer service. They will directly lead the customer facing Event Services team and facilitate a culture of support and integration delivering an exceptional gamesexperience to its spectators.Responsibilities

  • Oversee the delivery of Event Services operational plans and services at a competition venue.
  • Work with the Event Services Venue Manager to ensure spectator safety is maintained at all times whilst also delivering excellent customer service all spectators.
  • Train, motivate and lead the Event Services venue team including providing briefings and on the ground support.
  • Ensure adherence to all licencing conditions, health and safety regulations and any other legislation applicable to the venue.
  • Liaise and work with the Event Services Workforce team to ensure all staffing requirements are met and are in place prior to each competition day.
  • Coordinate all the Pre, during and Post Event Action Plans (PEAPs) as part of the venues Risk Assessment and Operational Process.
  • Ensure FOH areas are always fit for purpose, including maintaining a regular schedule of checks throughout the event and acting upon incidents/observations & findings in a timely manner.
Please see the job description for a full breakdown of the position responsibilities.Skills and Experience RequiredEssential
  • Previous Experience in Event or Venue Management
  • Previous experience leading & supervising small or large teams either in a paid or voluntary capacity
Why You Should Work for The GamesJoining the Games team will provide you with a unique once in a lifetime opportunity to gain new skills and make new connections. After the Games, we will assist you with finding new opportunities via our outplacement programme, designed to support you inthe next chapter of your career.Start date: April 2022Contract: Fixed-term contract until August 2022Location: One Brindley Place, Birmingham (full time office-based)Salary: CompetitiveThis position is subject to a Basic criminal record check from the Disclosure and Barring Service.Due to the short-term nature of our roles, all candidates must have current Right to Work in the UK in order to be considered.Birmingham 2022 is an equal opportunities organisation and Disability Confident employer and we encourage applications from all backgrounds and communities. We have received the Leaders in Diversity award through the National Centre for Diversity. The principles"FREDIE" (Fairness - Respect - Equality - Diversity - Inclusion and Engagement) support our aim of delivering a truly inclusive and accessible games.As part of our commitment as a Disability Confident employer, we offer a guaranteed interview to anyone with a disability whose application meets the minimum criteria for the post. If you wish for your application to be considered under the Disability Confidentscheme, please submit a completed form with your application, which can be found on the Birmingham 2022 jobs site under the current vacancies drop down.To apply for this role please follow the link and complete the application attaching a single document containing your CV and Covering Letter. Please also submit your disability confident/ reasonable adjustments form (if required).On occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. We would therefore advise that you submit your completed application as soon as possible.We take your data privacy seriously. Before sending your application please review our applicant privacy notice which explains how we use your personal data. This can be found on the Birmingham 2022 jobs site under the current vacancies drop down.Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committedto protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visitthe Privacy page on our Gi Group UK website.

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