Enforcement Manager

Job Description

Enforcement ManagerBirmingham, West Midlands (with hybrid working)About UsSet up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercialgambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.We are currently looking for two Enforcement Managers to join our team in Birmingham to be part of a designated Enforcement cluster who will oversee workstreams and resource manage casework investigators. One of these roles will be overseeing our Criminal work,and the other will focus on Regulatory casework.The Benefits- Salary of c£42,000 per annum- Civil service pension, with an employer contribution rate of 27.1%- Flexible working- Hybrid working, specific guidelines are to be agreed with line manager- 26 days holiday and option to buy up to five days extra annual leaveJoining us means joining a dynamic, high-profile sector and being at the cutting edge of regulation, where the work you do has a real impact on peoples lives.It also means joining an organisation that is inclusive, that respects work-life balance and is completely dedicated to helping you achieve your full potential. Whether thats through flexible working, really understanding how you work best or exposing youto real opportunities to challenge yourself, if youre passionate about making your mark on the industry and on society, then we will help you do that.Your RoleAs an Enforcement Manager, you will be part of the Enforcement & Intelligence leadership team and have impact upon the wider Operations group.Specifically, you will attend meetings as an Enforcement cluster representative and will be responsible for cascading that information back to the wider team.You will identify proactive casework, oversee case progress and complete evaluative reviews at the conclusion of casework to ensure lessons learned are captured and embedded, recommending changes to procedures/protocol as required.Additionally, you will liaise with key stakeholders, and report on performance to ensure cases are handled in a high quality, timely and cost effective way in accordance with our legislation, policies and procedures.Your role will also involve:- Conducting regulatory investigations into failures by gambling operators to comply with the licensing objectives and licensing conditions which may be part of a Licence Review or expedited penalty process- Conducting criminal investigations into breaches of the Gambling Act by those operators providing illegal facilities for gambling by remote and non-remote means, and supplying illegal gaming machines- Identify and distinguish between breaches which can be disposed of promptly using other regulatory tools and those that require further investigation- Conducting interviews with witnesses and suspects to gather information and evidence, collating and analysing material obtained to determine the relevance. Prepare witness statements and ensure investigators are recording all evidence and unused materialobtained during an investigation, pursuing all reasonable lines of enquiry- Identifying, assessing and prioritising risks, securing resources and working in liaison with other workstreams and stakeholders. Escalating risks in line with our agreed policies and proceduresAbout YouTo be considered as an Enforcement Manager, you will need:- Significant experience of manging evidence-based investigations (Regulatory and/or Criminal)- Experience leading large scale, complex cases with significant amounts of data/information- Experience and proficiency with disclosure requirements and CPIA obligations- To have developed risk management and escalation experience- Excellent communication, negotiation and influencing skills- Experience of engaging with and managing stakeholders internal and external, often in challenging circumstances- To be prepared to represent the Commission in interviews and hearings as part of casework and present to stakeholders where required- Proven ability to work at pace, managing competing deadlines and priorities whilst setting clear expectations for the team- The ability to work collaboratively within the team, leading by example, championing the ways of working whilst driving high performance- The willingness to drive and embed change, keeping colleagues motivated and engagedThe closing date for this role is 2nd October 2022.PLEASE NOTE: incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.As the regulator of the National Lottery, there are some roles within the Commission that are prohibited from playing the National Lottery. This does not affect your family playing. We will let you know at interview if the role you have applied for is on theProhibited List.Other organisations may call this role Regulatory Enforcement Manager, Regulatory Compliance Manager, Enforcement Team Lead, or Enforcement Lead.So, if youre seeking your next challenge as an Enforcement Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.