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Duty Assistant 36hrs - StarCity

Savills
Job LocationBirmingham
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Motivated, enthusiastic, driven security professional – does this sound like youStarCity Entertainment have an exciting job opportunity for a full-time Duty Assistant working within our centre’s security team.Star City Entertainment Centre in Birmingham is a diverse, busy, vibrant place of work that hosts an array of eateries, attractions and one of the largest cinemas in Europe that can all be enjoyed by the whole family.Purpose of the Role

  • To provide a safe, clean, and welcoming environment for our guests, staff, and contractors
  • Customer service experience to our customers
  • To ensure full compliance with Health & Safety Policy for the centre
  • Supporting the centres Operation with adhering to the company process and procedures
  • Completing site patrols in line with the centre’s strategy
  • Assisting with site incidents
Key Responsibilities
  • Reports to the Duty Manager and Centre Management Team
  • To comply with their individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
  • Ensure that all incidents, H&S issues are recorded & logged
  • Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures.
  • Report any H&S issues to Centre Management and act accordingly
  • Ensure visitors & contractors fully comply with site procedures
  • Follow lost property procedures for items of lost property found onsite
  • Attending site incidents in an effective way
  • Key Communication via radio with colleagues and the Operations Centre
  • Report writing
  • Key customer service skills to support our customers
Skills, Knowledge, and Experience
  • Ensuring that you are proactive
  • Prioritising workload
  • Excellent verbal and written Communication skills
  • Problem solving and reporting back with any issues
  • Key decision making
Working Hours -Full time working hours, 36 Hours per week, fully flexible, shift time patterns 09:00 – 18:00 & 17:00 – 02:00.4 on 4 off rota.Salary -£11.82 per hour, overtime available.#LI-DNIPlease see our Benefits Booklet for more information.

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