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Desktop Support Analyst

Job LocationBirmingham
EducationNot Mentioned
Salary25,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you a Service Desk Analyst who is looking for a more hands on positionIf youre currently taking a high volume of calls on a busy service desk and want a role that involves hands on deskside support, then this is the role for you!Our client is a leading law firm in the heart of Birmingham city centre - they will provide training and offer exposure to new technologies!Key aspects of the role:

  • 12 month fixed term contract
  • To provide IT support remotely and face to face
  • Build and manage IT User Assets including Laptops, iPhones and Desktops
  • Floorwalking and face-to-face support
Technical skills:
  • Confident and proficient in Windows 10 and Microsoft Office 365
  • Experience of day-to-day administration of Active Directory and MS Exchange
  • Basic networking experience
  • Proficient in Desktop and Laptop PC hardware and software maintenance as well as building/imaging PCs
  • Good knowledge of ITIL methodologies
If this sounds of interest, hit APPLY now!

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