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Customer Support Representative

Adecco
Job LocationBirmingham
EducationNot Mentioned
Salary£15.77 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Job Title: Customer Support RepresentativeLocation: Marston Green, Birmingham Hourly Rate:£15.77 per hour6 month temporary contractObjectiveTo provide a comprehensive administrative support service to the Commercial services team and be the first point of contact for customers and stakeholders. This is a crucial position to the positive functioning of our business by completing daily transactionalrequired linked to each product/unit receipted into the business.Key Roles and Responsibilities Duties include but are not limited to:Reviewing of customer purchase orders

  • SAP Data Entry
  • Contract Review execution
  • OTD Management and Exchanges
  • Generation of customer Pricing and Quotation
  • Invoicing of customer orders
  • Administrative transactions relating to the above activities
  • Resolution of queries relating to the above activities
  • Credit and Debit Notes where required.
Essential Skills and Experience
  • Experience in a Customer Facing role.
  • Administrative accuracy and efficiency
  • Experience dealing with customer purchase orders and/or contracts
  • Attention to detail
  • Proactive work approach
  • Ability to work within a Team
  • Strong communication skills both written and verbal.
  • Computer systems: SAP, Word, Excel
  • Compliance with quality policies as contained in procedures and quality manuals
Desirable Skills and Experience
  • Commercial acumen
  • Interacting within a large Organisation
  • SAP knowledge
  • Understanding of orderbook management
  • Certificates and customer requirements, general regulations of military and civil authorities.
  • General import and export regulations for EU and US, Texport.
This position may involve access to export-controlled information and hardware where an export license would be required for compliance with applicable laws and regulations. Employment will be subject to satisfactory security checks, export license approval,and if required, completion of a non-disclosure agreement.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Keyskills :
SAP

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