Customer Support & Compliance Manager

Job Description

Logtek has an exciting opportunity for a Customer Support and Compliance Manager to join the team. The role will primarily be field based with occasional working from home and the office (Quinton, Birmingham) as part of the team.Location: Quinton/ Field basedSalary: £28,000 per annumJob Type: Full time, PermanentAbout Us:Logtek was formed in 1996 and provides logistics and operational services for the control and management of returnable transit packaging (RTP) - principally plastic trays and bulk containers as used in the grocery and retail supply chain.Logtek’s core functions are:- Hygienic tray washing via industrial machinery processes- RTP Rental services- Equipment repair- Asset Management of our customer’s RTP utilising bespoke and innovative technologyWhy UsWe are a part of the global Schoeller Allibert group with manufacturing sites and offices across Europe, the Americas and China.We are a small, friendly, and sociable company to work for with a strong company culture. There is so much opportunity to grow and develop your career with us, full training will be given to support you in becoming successful in this role."Great place for great people to work."Customer Support and Compliance Manager - The Role:This role will ideally suit someone who is located south of the Tees-Exe Line (Cambridge, Lincolnshire, Northamptonshire, Essex, Suffolk, Home Counties) is flexible with their time and has experience travelling. Extensive travel in the UK with regular overnightstays is essential.Customer Support and Compliance Manager - You:Previous experience working in a similar role, or in managing returnable transit equipment and supply chain processes is desirable, however, those wishing to progress and who can demonstrate a willingness to contribute positively and develop their career,are encouraged to apply.You will need to be professional, reliable, flexible, hardworking and be prepared to hit the ground running.’ Excellent analytical and communication skills is a fundamental part of the role.Key requirements:- Confident, assertive with excellent communication skills (verbal and written) and the ability to liaise with Customers and our Customer’s Suppliers effectively- Efficient, organised with the ability to prioritise workload and work under pressure- Great attention to detail and analytical skills- Proactive, organised, hardworking, self-motivated, and adaptable- Knowledge and experience in using Microsoft Word, Excel (Intermediate level) is essential- A full, clean driving licenseCustomer Support and Compliance Manager - Benefits:The successful candidate should expect to receive a competitive salary and excellent company benefits, including:- Fully expensed company car- Fuel card (includes reasonable personal use)- Attractive Contributory Pension scheme- Life Insurance- 25 days’ holiday per annum- Length of service award- Friendly office working environment with free on-site parking- Equal opportunities employer- Overnight accommodation and subsistence costs paidIf this Customer Support and Compliance Manager opportunity sounds like the next exciting opportunity you have been searching for, be sure to submit your CV. We would be excited to hear from you.NO AGENCIES PLEASE

Keyskills :
ComplianceCustomer Support