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Customer Service Executive

Bell Cornwall Recruitment
Job LocationBirmingham
EducationNot Mentioned
Salary18,600 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service ExecutiveSA/BCR/9357Birmingham City CentreFull TimeSalary: 18,600Our client is a vibrant and engaging Utility Company who are looking to bring on board energetic and talented call centre and customer service reps in their energy department!Customer Service Executive responsibilities:

  • Taking inbound customer calls
  • Setting up payment plans with customers
  • Answering customer queries in regards to energy bills, energy usage and consumption
  • Assisting with reading of meters and submitting these readings
  • Liaising with other departments (such as finance and Water/TV license) in order to assist with any other customer queries
Ideal Customer Service Executive:
  • Demonstrable experience working within a customer service environment (in-person or on the phone)
  • An understanding of energy and the utilities around it
  • An up-beat and energetic attitude towards both working and speaking to customers
  • A significant competency with IT systems
  • An empathetic and understanding approach to dealing with customer queries
If this animating and caring customer service individual sounds like it could be you, then please do not hesitate to apply!Interested Please click the APPLY button now!BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.BELL CORNWALL RECRUITMENTWe want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.Love Work Be HappyFollow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Keyskills :
Customer ServiceEnergyCall CenterBirminghamContact Center

APPLY NOW

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