Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer service advsior

Pertemps Birmingham Commercial
Job LocationBirmingham
EducationNot Mentioned
Salary7.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Customer service advisor: Pertemps UK (Homebased: Track & Trace)About The Role:

  • Own, process and resolve complex individual enquiries, and customer details received around Covid.
  • Acknowledge customer enquiries providing professional information advice and guidance to members of the public around covid.
  • Supporting with any administrator duties, attend, and meetings, regarding covid as and when required.
  • Work with partner organisations in order to assist members of the public and update records accordingly.
  • Provide word processing support the needs of the Covid-19 Team including the production of detailed reports, letters, publicity materials and electronic mail.
  • Use multiple ICT Customer contact systems effectively. Ensure data recorded is accurate and concise. Creation and maintenance of records, files and statistical information for evidence based data.
  • Be fully proficient in a range of those services delivered through the Service centre and Contact centre. Maintaining and acquiring knowledge and expertise in all aspects of existing, new and revised legislation relevant to services delivered.
MUST be able to work weekends.Skills
  • Good telephone manner, including clear speech, the ability to understand people with speech impediments and unusual accents, and excellent manners.
  • Persuasiveness, with the ability to soothe unhappy customers and to persuade them to retain services or make further purchases.
  • Administration, for note taking, report writing and keeping track of multiple tasks at once.
I.T., for interacting with call handling technology, databases and other computer software, plus the ability to adapt quickly to new systems. If interested, dont hesitate to contact me on alisha.fayyaz@

APPLY NOW

Customer service advsior Related Jobs

© 2019 Naukrijobs All Rights Reserved