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Job Location | Birmingham |
Education | Not Mentioned |
Salary | £20,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Job Title: Customer Service AdvisorLocation: Birmingham, Remote WorkingSalary: £20,000 per annum rising to £21,000 after successful completion of probationary periodJob type: Permanent, Full timeAbout the CompanyIgloo Energy is growing rapidly so were on the lookout for passionate, enthusiastic, and forward-thinking people based in the Midlands to join our brilliant Customer Services Team. We have recently been crowned No 1 in Citizens Advice Customer Service Ratings and are rated Excellent by our customers on Trustpilot, which means the world to us. We put our heart and soul into doing the best for our customers and want you to too.The RoleAs an Energy Associate, you will be providing exceptional service by having brilliant conversations with our customers, you are in charge of Igloos customer experience and will drive our long-term success. You will be on hand to answer questions and solve problems through whatever media the customer chooses - telephone, email, or webchat! Heads up, our customers really enjoy hearing our friendly voices so the majority of your day will be spent on the phone putting a smile on our customers facesWhat Were Looking For
Keyskills :
Call Centre Client Services Contact Centre Customer Service Customer Suppt Customer Service Advis Customer Relations Customer Excellence