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CRM Manager

TMR Group Ltd
Job LocationBirmingham
EducationNot Mentioned
Salary40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

CRM Manager £40,000 + benefits Birmingham The CompanyA multi-award-winning course provider that pushes the boundaries of distance learning, to transform peoples lives. This client is really passionate about its staff and its learners.Why Would I Want to Work HereYou will be joining an award winning, fast growing education provider that offers a range of courses. The management team really care, they have recently moved into new premises, central to all public transport routes, local cafs, and parking is available.You will be part of a team who really support each other. In 2019 the client took everyone to Las Vegas as a thank you for all their hard work. You will be given plenty of autonomy, and your ideas will be valued. Free coffee, lots of cake, and a pool table.The Essence of The Role Reporting directly to the Head of Digital, this is a great opportunity for you to come in and own the function. Full responsibility for maintaining and developing the CRM system, build work flows, and improve processes.Scope of the CRM Manager

  • You will have full ownership of primarily the "Zoho CRM" and also "Zoho One suite" of apps.
  • Work closely with developers, marketing, and sales teams
  • Maintain and develop the CRM system, build work flows and improve processes
  • Measure and analyse ROI from campaigns, producing regular reports on performance
  • Produce reporting dashboards across the organisation
  • Work closely with the Head of Digital to build and monitor marketing KPIs and other marketing-related analytical reports
  • Unearth data insights and create reports on marketing and sales performance to improve processes
  • Drive adoption of Zoho and champion its usage across the organisation while acting as the expert to provide guidance and support for users
Prerequisites
  • Demonstrative track record in your previous roles
  • Technically competent and not be afraid to get your hands dirty
  • Passion for delving into the data and gaining insights
  • Will be a lifelong learner (the kind of person who Googles stuff to learn more, for fun)
  • Commercially aware, assertive, customer-focused with the ability to use initiative and intuition
This is office-based - remote working is not an option. Job ID: 4230

Keyskills :
CRMDigital MarketingCRM databases

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