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Client Support Coordinator

Office Angels
Job LocationBirmingham
EducationNot Mentioned
Salary£25,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you capable of delivering first class customer serviceDo you want to be part of a dynamic team that acknowledges your hard work and wants you to succeedWould you like to join a rapidly growing and successful companyHave you answered yes to the above This could be the next step that you have been waiting for so keep reading...JOB TITLE: Client Support CoordinatorLOCATION: SolihullSALARY: £25,000- £30,000HOURS: 9.00am to 5.30pm, Monday to Friday - must offer some flexibilityTERM: Permanent VacancyOffice Angels are excited to be working with a successful tech company who have seen year after year growth, so much so they are expanding the team once again creating this exciting role. You will be joining an exhilarating team providing customer servicethat is second to none! Offering an amazing benefits package, hybrid working, pension, free parking and 25 days holiday (plus bank holidays). APPLY TODAY!The day-to-day duties in your new role would be:

  • Working as part of a team of 5 Client Support Coordinators
  • Supporting customers via phone and email
  • On-boarding and set up of new customers
  • Support clients with VAT and Accounts queries alongside more general requests
  • Liaising with technical department regarding system and technical queries
  • Accurately recording all customer communications, interactions, comments, and complaints in the CRM system
Wed love to speak to candidates who:
  • Proven track record as a Client Support Coordinator or similar role
  • Enjoy speaking with Customers providing an excellent service
  • Have good IT skills and can learn new systems quickly
  • Able to prioritise tasks, meeting tight deadlines
Next steps…If youre interested in this position and have the skills and attributes listed above, then please apply today. An immediate start is available following a successful interview process.*Please note if youre suitable and your skills match this job opportunity, youll receive an e-mail from us. Remember to call us on ASAP/within 24 hours to discuss the position in further detail with Sophie. We look forward to receiving your applicationOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Keyskills :
Administrationcustomer serviceoffice support

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