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Client Support Administrator

Morgan Parkes Recruitment Limited
Job LocationBirmingham
EducationNot Mentioned
Salary£23,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Title: Client Support AdministratorSalary:£23,00 to £25,000 per annumLocation:Near Longbridge, BirminghamHours:Monday to Friday, office-basedDescription: Our client, a thriving logistics company located near Longbridge, is currently seeking an experienced Customer Service Administrator. This role is offered on a temporary-to-permanent basis due to an increased workload. The successfulcandidate will become part of a small, friendly team, handling customer service operations for the business.Key Duties:

  • Act as the first point of contact for all incoming client calls
  • Coordinate with partners and suppliers to resolve client issues
  • Track both domestic and international shipments, keeping clients informed of delivery statuses
  • Book shipments online
  • Organize carrier collections and imports
  • Review and address discrepancy shipping reports
  • Order stationery and supplies for clients
Key Skills/Experience Required:
  • Strong written and verbal communication skills
  • Team player with the ability to build relationships with external contacts
  • Detail-oriented and conscientious
  • Capable of multitasking effectively
  • Excellent telephone etiquette and administrative skills
  • Previous experience in a similar role is advantageous
This is an excellent opportunity for a skilled and experienced Customer Service Administrator looking to join a rapidly expanding, successful, and stable company. The role offers a salary of £23,000 to £25,000 per annum.For more information, or to apply for this vacancy, please get in touch.Morgan Parkes Recruitment Ltd operates in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We adhere to a strict equal opportunities policy.Required skills
  • Administrative
  • Customer Queries
  • Customer Service
  • Existing Clients

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