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Job Location | Birmingham |
Education | Not Mentioned |
Salary | 20,000 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
An unmissable opportunity has arisen for a Patient Care Coordinator to join my client on a permanent basis.My client is a reputable private healthcare business with offices in Edgbaston near to Birmingham City Centre.They are looking for a customer focused professional to join their friendly and welcoming team.This role is a mix of coordination and consultative sales.Salary = £20,000 per annum depending on experienceIndividual and team bonus = Realistic OTE - £30-35,000 in your first year!Hours = Mon-Fri 9am-5pmParking is available on siteThis will be a targeted role however the company ethos is selling through customer service and aftercare but you will be rewarded for the work you put in.Everyone in the team have come from a customer service backgroundDuties include:- Answering incoming calls to the sales team- Following up on website leads- Responding to incoming enquiries relating to the products and procedures available- Booking consultations with specialists- Book review appointments into the electronic diary system- Send regular lists to relevant hospitals / teams- Process payments by card and bank transfer and raise invoices on the Sage- Assist with the admin and co-ordination of appointments- Perform aftercare calls- Ensure balance payments and Terms and Conditions received by patient- To deal with incoming and outgoing post and courier services- To develop a relationship with patients and completing follow up tasks where necessary- Assist the Manager with additional tasks when required- General admin duties such as filing, scanning, shredding, photocopyingThe ideal candidate:- Must have previous consultative sales experience- Target driven- Team player and willing to achieve results for other members- Experience within the medical, healthcare or cosmetic sector is a bonus- Strong communicator- Persuasive yet empatheticIf you are wanting to join a business that makes a positive difference to their customers lives and want to be rewarded for the work you put in; then please apply today.