Business Solutions Engineer

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 25 - 50% Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team thatis open, collaborative, entrepreneurial, passionate and above all fun. About the team / role: Elicit, analyse, communicate, and validate business/user requirements for processes and policies. Translate client requirement into the necessary P1C and integrated platform(s) configuration and solution design within P1C as a flexible and highly configurableplatform for Cards processing. To utilise client requirements to inform the necessary data to be utilised within information systems. Translate business needs/end-user requirements into change request documentation that describe what the system, process orproduct/service must do to fulfil the end-user/business requirements. The ideal candidate for this role would possess strong core BA competencies but would also have a background in payment processing. What you will be doing:

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.
• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.
• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
• Analyses marketplace, industry, company, technology trends and best practices, vendor products and services, etc.
• Identifies and documents business strategies, objectives and drivers.
• Analyses and documents business processes and metrics and identifies improvement opportunities.
• Review and support approval of Business Design documentation
• Re-engineers processes to deliver greater effectiveness and efficiency.
• Identifies/documents how applications and systems interact to support business processes.
• Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders.
• Uses knowledge of systems and industry requirements to develop or modify complex information systems.
• Understands test processes, SIT and UAT and able to support testing where required
• Trains internal employees or external clients on changes, new systems or new procedures.
• Conducts one-on-one or classroom training depending upon the size or desire of the audience.
• May mentor, guide, advise and/or check the work of less experienced business systems analysts.
• Considers business implications of the application of technology to the current business environment.
• Uses client requirements to identify and complete configuration within the P1C system.
• Other related duties assigned as needed.

What you bring:

• Knowledge of FIS products and services
• Knowledge of financial services industry
• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design-based tools and techniques including conceptual solution component models, business process models, use cases, etc.
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Willingly shares relevant technical and/or industry knowledge and expertise to other resources
• Excellent analytical, decision-making, problem-solving, team, and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
• Is resourceful and proactive in gathering information and sharing ideas
• The ideal candidate for this role would possess a background in cards processing

What we offer you:

• Competitive salary, range of benefits designed to help support your lifestyle and wellbeing
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment with a dedicated and motivated team
• A broad range of professional education and personal development possibilities
• The chance to work on some of the most challenging, relevant issues in financial services & technology Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team thatis open, collaborative, entrepreneurial, passionate and above all fun.

Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsiblefor any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass