Business Services Team Leader

Job Description

Your new roleDo you have a strong customer focus along with excellent communication skillsLooking for a role where you can use your finance and project management understandingThen National Highways has the role for you!Were looking for a Business Services Team Leader to join our team based in The Cube, Birmingham. As part of this role, youll be responsible for controlling and managing finances and portfolio overview of projects, portfolio planning, supporting with individualprojects and the coordination and logistics of stakeholders and their projects.What youll be leading on

• Manage and deliver allocated project work, ensuring it is delivered in accordance with the brief. Invite challenge, present robust recommendations, and escalate concerns to the delivery lead or line manager.
• Supporting Project Managers with the delivery of projects including rollout schedules and plans. To act as project support on projects including communications, engaging with various stakeholders both internally and externally at all levels.
• Gather and analyse data, drawing information from a variety of sources, to produce reports, presentations, and other documents inclusive of recommendations to support management decision making.
• Support feasibility, design, and assessment work for proposed projects, to inform the development of business cases and investment proposals.
• Manage the receipt of invoices for payment and utilising our internal system to receipt.
• Updating financial reports following on from one to one meetings with Project Managers when discussing project forecasts.
• Keep project financial documents up to date on forecasting and spend.

To be successful

• Experience working in a project office environment
• Knowledge and/or experience in undertaking project administration tasks, including reporting, finance, risk management and planning/programming
• Evidence of working with internal and external stakeholders
• Excellent communication skills with a high level of integrity and ownership
• Strong MS Office package experience along with specialist software
• Good organisational skills with the ability to multitask
• Ability to execute tasks independently, yet work collaboratively within a team and respond to management guidance and support

About UsWhy you should join usAt National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. Were proud that as an organisation we are continually striving to dobetter and actively encourage and support our colleagues to do the same with their careers.So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then youll be a great fit for our organisation.An informal blended working approach has been adopted for many of our roles across National Highways. We offer many different ways to work flexibly and were open to discuss part-time working, job shares, and flexible start and finish times.Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and blended working between base location/home
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are:

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)

And finallyAnd finally we reserve the right to close before the advertisement expires