Business Manager - Restart

Job Description

Introduction Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on peoples lives.From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.Job Summary We are delighted to be able offer a number of employment opportunities for those who want to work within a fast paced environment and make a difference to peoples lives through assisting unemployed individuals back into relevant and sustainable employment.This post is responsible for the management, performance, motivation and direction of employees; ensuring they meet and exceed all performance targets, quality and compliance standards are achieved and employer vacancies are filled with participants meetingtheir requirements.Essential Job Duties To motivate, direct and manage a team of Employment Advisors to meet and exceed their performance targets (contractual and financial) within the compliance, quality and health & safety standards required.To ensure there is a succession plan for each direct report, and that the team has sufficiently skilled and experienced resource to meet its targets.To ensure that all direct reports have a learning and development plan, are coached and supported to achieve their individual targets, and have the efficiency and motivation to exceed expectations.Conduct quality audits by observation of team members over the phone or by video call and dip sampling into caseload data.Responsible for health and safety of team members.Responsible for ensuring team members productivity and activity is aligned to referral flows and co-ordinating activity in line with contract profiles, ensuring that correct resource is assigned.To forecast and plan accurately, providing an annual business plan, monthly forecasts, weekly figures and statistics and provide reports and feedback to Operations Manager relating to contractual performance as requiredEducation and Experience Requirements Minimum of two year of experience in welfare to work, employment or recruitment industry.Line Management experience of a team of staff.Demonstrable experience of being an effective leader, driving staff to achieve recruitment targets.Strong understanding of Welfare to Work and DWP Programmes.Strong understanding of the Commissioner and relationship buildingAbility to produce detailed Management Information reports and analyse trends.Strong leadership and interpersonal skills, specifically around listening, questioning, delegating and building relationships.Able to plan and organise people and carry out effective resource and succession planning.Able to prioritise and problem solve with minimal support; work in a flexible manner; being visionary, promoting improvements and sharing best practice that supports business efficiency.Qualified to at least Level 3 Diploma, or equivalent experience. Minimum 5 GCSEs (or equivalent) at grade C or above including English Language and Maths.EEO Statement MAXIMUS is committed to developing, maintaining and supporting a culture of equality and diversity in employment in which our employees as well as candidates for employment are treated equitably. We understand that a diverse workforce adds to our competitiveadvantage; and as such, we aim to ensure that job applicants do not receive less favourable treatment on the grounds of sex, race, marital status, disability, age, PartTime or fixed term contract status, sexual orientation or religion, or is disadvantagedby conditions or requirements that cannot be shown to be justifiable. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.