Business Analyst - Managed Legal Services

Job Description

Business AnalystManaged Legal Services - 6 month contractRole OverviewPinsent Masons Vario provides a range of professional services to our clients. These include flexible legal provision, diversity & inclusion consultancy, legal project management, legal technology consultancy and managed legal services.We are developingour Managed Legal Services (MLS) to meet our clients challenges in developing innovative, lower cost delivery models. Service lines will include contracting support, conveyancing, claims management, mass actions, volume litigation, document reviews and companysecretarial among others.This role is responsible for providing business analysis support as required on a broad range of change programmes and client projects, including business transformation, process improvement and technology design/implementation. The business analyst willwork closely with delivery managers and stakeholders at all levels to identify and document business requirements, ensuring that the key business needs are met and translating them into user stories for service delivery teams.The business analyst will also produce change and communications materials as required including change impact and change readiness assessments, communication plans and associated communications.Theywill also work collaboratively with other members ofMLS to support delivery of change programmes and client projects as required, and to provide consultancy-type support to our wider Vario teams.Candidate OverviewIf you are the ideal candidate for us, youwill be a strong business analyst with experience of working in a programme and project delivery environment, and able to work with minimal supervision. You will be well organised with excellent communication skillsand the ability to manage and prioritise multiple responsibilities. An analytical but pragmatic approach to problem-solving is essential, combined with commercial awareness to ensure that requirements are achievable and aligned with the firms strategy. Youwill also need to build strong working relationships with all levels of staff across MLS, the Vario Group, the firms lawyers and clients, so excellent communication skills are key.Preferably, you will hold aBusiness Analysis / Agile accreditation(e.g.AgileBA or BCS International Diploma in Business Analysis). In addition to this, you will have experience in the following:

• Experience of working in the legal sector or professional services and an understanding of legal business processes.
• Proven experience of following business analysis best practices, policies, procedures and processes with the ability to adapt them as appropriate to meet the specific needs of the change programme or project.
• Proven experience with process modelling including the use of appropriate modelling tools, techniques and standards.
• Understanding of procurement and selection processes including key activities required to manage relationships with third-party implementation partners and/or solution providers.
• Working experience with various project delivery methodologies and approaches, e.g. Agile, Waterfall, Scrum, Kanban etc.
• Understanding of product management principles and product ownership techniques to support the creation of themes, epics, features and user stories aligned to business plans and strategic technology roadmap.
• Understanding of core legal systems, e.g. iManage Work, Aderant PMS, Interaction CRM and BigHand is preferred but not essential.

What can we offer you

• Agile working i.e. the opportunity to work from home, subject to diary commitments;
• 25 days annual leave entitlement and the opportunity to purchase or roll over 5 days;
• The ability to claim up to 5 days towards parental or caring responsibilities;
• Contributory pension of up to 5%;
• Private healthcare;
• Death in service cover (4 x base salary);
• Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan;
• Cycle to work scheme;
• We envisage this role being full time, however, we are open to considering flexible working arrangements.

For any queries or for a copy of the full job description, please contact our in-house recruiter, Bhavika Upton. Please note we only accept CVs that are logged on the Recruitment portal.At Pinsent Masons we value diversity and inclusion. We are committed to creating a better workplace where all our talent can succeed and feel like they belong. We want to attract, retain and develop people at all levels and encourage applications from allsuitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability/ long term condition, sexual orientation, gender identity or expression or any other characteristics protected by local law in the jurisdictions in which weoperate.#LI-BOBU