Business Analyst

Job Description

As a Business Analyst you will be responsible for gathering requirements and mapping all business processes across an exciting and varied portfolio of projects and workstreams. You will act as the custodian of this knowledge and become the main point ofcontact for all business process or technical work that impacts on these areas. You will also build your market & sector knowledge to understand industry best practice and identify and influence potential improvements to these processes that are relevant toMitchells & Butlers.Working in our Birmingham city centre head office in an office flexible role, youll be part of our award-winning IT Department, working within our Agile Delivery Team and reporting into the Lead Business Analyst.Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 sites were the home of some of the nations favourite restaurants, bustling bars, cosy country pubs and the local you didnt know we owned. Its been a tough year, but were not lettingthat stop us! Our investment programme is already underway, and we have been working in the background to make sure we come back stronger than ever. If youre as passionate about hospitality as we are, we want to hear from you!Whats in it for me

• Love eatingoutYoull love it even more with a massive 33% discount across all our brands, so whether its date night at Miller & Carter or family roast at Toby Carvery weve got you covered.
• Flexible working - to fit around the other important things in life
• Annual Bonus Scheme - Were all about rewarding the hard work everybody puts in
• Private medical plan- to help keep you safe and secure
• Buy up to an extra 2 weeks holiday - life is for living after all!

On top of all this, we offer; a pension, 26 days paid holiday, high-street shopping discounts, an online wellbeing hub; and we even give you free shares!What will I be doing

• Becoming the custodian of knowledge and the main point of contact by analysing the existing processes in depth, to understand fully the end to end processes involved and any interdependencies, whilst building relationships with the process owner in eachfunctional area to ensure involvement in relevant discussions and work
• Influencing and capturing all business processes and requirements by leading business process reviews and requirements gathering workshops, to understand the process and determine where improvements can be made
• Leading visioning and solutioning sessions with the Architecture team, to help shape and clarify current and future initiatives
• Through knowledge of process, determining the risk, benefit, timescales and potential cost of work that has been identified
• Using standard documentation to capture business requirements
• Ensuring that owners understand the final requirements and agree, with reasons for prioritisation, where necessary

What do I need Just like our brands, our teams are diverse.Youll need...

• Experience of managing business change projects across multiple functions and stakeholders
• Industry experience with demonstrable success in implementing process change projects
• Working awareness of Agile and waterfall project methodologies
• Knowledge of Microsoft technologies
• Experience of systems and processes within the hospitality or retail sector
• Ability to work within a fast-paced environment and prioritise work to manage multiple demands

Working at the home of hospitality (our head office), you may not be serving our guests, but your support will put smiles on our guests and teams faces. This is the place where we get creative, train our teams and crunch our numbers. Were all about havingfun and creating moments to remember across the nation, our head office is no different.Closing Date: Midnight, 5th July 2021.