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Business Account Manager Selfridges, Birmingham

Dermalogica UK Ltd
Job LocationBirmingham
EducationNot Mentioned
Salary£21,000 per annum, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Business Account ManagerSelfridges, Birmingham 12-month Maternity contract - £21,000 plus commision Dermalogica is the authority in professional skincare and our sole purpose is to empower and educate the professional skin therapist who sits at the heart of our brand and business model. Our tribe is our community of therapists both in-house, within our sales model and in our salons, spa’s and retail outlets. We are always looking for passionate individuals to join our Tribe and who want to be a part of the next chapter in Dermalogica’s rich history of success.Do you want to be part of our tribe ……. Keep readingOur Business Account Managers are committed to supervising and supporting the daily operations within the location, whilst reporting into the District Sales and Education Manager and store management. With a strong emphasis on offering superb levels of customer service and representing the brand always, along with your team, you will offer professional treatments and expert skin care advice to customers.Key Responsibilities of our Business Account Manager… could this be you

  • Perform all treatments, face mapping, Skin Solver and skin bar procedures regularly.
  • Consistently achieve above average retail sales and demonstrate an advanced level of skill and education, customer care and communication during treatments.
  • Supervises the location staff to ensure the team are punctual, achieving daily concept targets and resolving daily staff challenges.
  • Complete daily operating procedures as required; - opening and closing procedures, operate the till, confident with all stock procedures, retail products confidently, keep retail shelves stocked.
  • Oversee staff rota, accommodate annual leave and manage sickness.
  • Conduct Mentoring sessions with individual staff members on a regular basis and ensure each staff member is progressing and developing within their role
    • Do you have the below skills
  • A minimum recognised beauty therapy qualification (NVQ level 3) to include electrical modalities.
  • Previous experience of managing a team
  • Be extremely extrovert, creative and self-motivated, team-player and able to multi-task.
  • Be able to work flexible hours including evenings & weekends
  • Have a passion for retailing with excellent customer service skills
  • Have a positive and upbeat attitude with a real lead from the front mentality
  • Ability to deal with people at all levels confidently and professionally
    • What’s in it for you
  • Highest level of training
  • Commision
  • Free monthly product allocation
  • Private healthcare and pension contribution
  • 20 days paid holiday, plus birthdays off
  • Amazing social events
    • Want to become part of the next chapter in Dermalogica’s rich history of successApply today to join the tribe! Required skills
  • Beauty
  • Retail
  • Therapists

    • Keyskills :
    Beauty Retail Therapists

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