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Banking Systems Technical Support - Birmingham - West Midlands

Reflex Computer Recruitment
Job LocationBirmingham
EducationNot Mentioned
Salary47,000 - 58,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Banking IT Systems Support Engineer - Financial Services IT Technical Support - Banking Systems Support Analyst - Financial Services IT Infrastructure Support- Banking Systems Technical Support - 1st to 3rd Line IT Support, Birmingham, West Midlands for our Financial Services clientfor a 1 year Fixed Term (FTC) PAYE role paying up to £58,000 per annum plus full Company benefits for a role which could go permanent in the future. You will working within an ITIL environment and be Hybrid working normal office hours 3-4 days a week in Birmingham City Center offices and 1-2 days a week from home/remotely.As a Banking IT Systems Support Engineer - Financial Services IT Technical Support - Banking Systems Support Analyst - Financial Services IT Infrastructure Support- Banking Systems Technical Support you will be working in a team environment and in a Microsoft stack environment covering Server and PC support from 1st to 3rd line. You will focus on core technologies including; Microsoft Server and Windows 10 & 11, Active Directory, Exchange, Ms SQL, and Office 365. You will also be working with Citrix, Oracle SQL & Linux, VMware, Cisco Switches and Apple mobile devices (iPad & iPhone). Your main tasks will be toprovide:

  • 1st, 2nd & 3rd line call logging and resolution (software & hardware)
  • In-person support in local office (and regional offices when required)
  • Support and administration of network, server and desktop systems
  • User support & administration for business systems
  • Support of the telephone systems
I am seeking an experienced Banking IT Systems Support Engineer - Financial Services IT Technical Support - Banking Systems Support Analyst - Financial Services IT Infrastructure Support- Banking Systems Technical Support - 1st to 3rd Line IT Support person with previous Servicedesk experience gained from an ITIL financial services background. This could be gained in a Banking, Stock Broking, Investment or Asset Management, Insurance - E.g. a financial regulatory / control environment. Due to the nature of the role, you should hold some Microsoft Qualifications, i.e. Microsoft Certified Systems Engineer (MCSE) or equivalent work experience and haveworked in an ITIL environment, andcalls for an outgoing person with excellent interpersonal skills who enjoys lots of interaction with users. You must have previously worked in a structured financial services environment, e.g. banking, insurance, pensions, dealing room, trade floor, savings, savings, assurance or investment etc to be considered for this position.This role is a 1 year Fixed Term (FTC) role with full Company benefits and you will be employed directly by the client as the role could go permanent in the future. You will be working for aninternational financial services client who operatein bright and modern Central Birmingham offices working normal office hours with some home working. They are looking to reward this Banking IT Systems Support Engineer - Financial Services IT Technical Support - Banking Systems Support Analyst - Financial Services IT Infrastructure Support- Banking Systems Technical Support - 1st to 3rd Line IT Support a salary of between £47,000 - £58,000 per annum + Good Company Benefit package. If you are anout-going customer focused who enjoys lots of interaction with customers / end users and is also passionate about Server / Desktop Support then this role working 3-4 days a week in the Birmingham Office and 1-2 days a week from home/remotely could be the role for you!Why Reflex Computer RecruitmentReflex, established since 1990, is a successful independent IT Recruitment Consultancy. We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with bothclients and candidates. We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; whether they are regional, national or international.

Keyskills :
Active DirectoryExchangeOracleMs SQLCisoBirmingham - Microsoft Server and Windows 10 & 11and Office 365 plus CitrixBanking IT Systems Support Engineer - Financial Services IT Technical Support - Banking- 1st to 3rd Line IT Support

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