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ASK Team Administrator

Job LocationBirmingham
EducationNot Mentioned
Salary£18,000 - £18,275 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

A global powerhouse within the professional services industry is looking for a ASK Team Administrator to join their team on a 6 month fixed-term contract. The role will be onboarded remotely before a possible phased return to their Birmingham office.The Role* Team Members are to manage their workload efficiently and effectively using the ASK workflow tool in accordance with the ASK Service Catalogue* Communicate effectively with clients to ensure expectation and service delivery perimeters * Make bookings on behalf of clients such as courier, hot desks, car parking, etc.* Organise business travel and accommodation* Support clients with travel visa applications * Prepare Word, PowerPoint and Excel documents, including letters, meeting notes, reports, presentations and talk books * Provide an accurate and prompt audio and copy typing service* Book meeting rooms, client catering, and equipment* Create and submit commitment authorisations finance forms on behalf of clients* Enter and maintain client information on internal databases eg. CRM* Organise the printing and binding of large printing requests documents via Document Production Centre* Assist with event management tasks such as researching venues and working with events/venue finding team* Assist with rolling forward accounts and account amendments* Request Paperchase retrieval files from archives* Provide Filesite support, including uploading documents and providing access to folders* Complete ad hoc research and collate information on request* Order business cards* Develop an understanding of processes and proceduresThe Person* Good knowledge of administration support service * Organised and able to prioritise tasks in accordance with deadlines* Excellent communicator with the personal skills to build strong and lasting internal and client relationships * Flexible and able to easily adapt to change * Confident negotiation skills, with the ability to set clear and realistic customer expectations* A good understand of what good looks like and experience of customer service * Experience of working in a team environment * Knowledge of and intermediate skills in Microsoft Word, PowerPoint, Excel and Outlook* Preferred qualifications of 5 GCSEs/O Levels or equivalent at grades A*-C including English and MathsHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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