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Arrivals and Departures System Coordinator X2

Birmingham 2022 Commonwealth Games
Job LocationBirmingham
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Closing Date: 03/01/2022Want to be part of the biggest celebration of sport and culture in 2022 Birmingham 2022 is looking for two System Coordinators to support the System Manager with the development, training, and support of the Birmingham 2022 Arrivals and Departures System (ADS), part of the Birmingham 2022 Games Management System.The Arrivals and Departures System Coordinators will support ADS users through the Arrival and Departure contact centre with their data entry and any queries they may have. This role will be a vital link between the Transport Accommodation, and the TechnologyFunctional Areas.If you have excellent customer service skills and love working in a fast-paced environment, please click apply.Responsibilities

  • Assist Birmingham 2022 clients with any reservation system setup, support, and training.
  • To manage the data entry and service support to client owners and clients prior to the Games.
  • To support AAD staff in Port of Entry, Villages & Games Family Hotels & the Birmingham 2022 Functional Areas in producing reports as needed.
  • At Games Times to be part of the AAD call centre Team for all clients and client owners as well as liaising between the Ports of Entry, Villages, accommodations and the Transport team to ensure a seamless journey for clients.
Please see the job description for a full breakdown of the position responsibilities.Skills and Experience Essential
  • Excellent Customer Service skills
  • A good level of knowledge and experience using the Microsoft suite of applications
  • Experience using events, airline or travel related software
  • Experience of building effective relationships with a variety of internal and external stakeholders
  • Comfortable with the use of IT systems
Why You Should Work for The GamesJoining the Games team will provide you with a unique once in a lifetime opportunity to gain new skills and make new connections. After the Games, we will assist you with finding new opportunities via our outplacement programme, designed to support you inthe next chapter of your career.Start date: February 2022Contract: Fixed-term contract to August 2022Location: One Brindley Place, Birmingham (full time office-based) Salary: £23,000 per annumThis position is subject to a basic criminal record check from the Disclosure and Barring Service.Birmingham 2022 is an equal opportunities organisation and Disability Confident employer and we encourage applications from all backgrounds and communities. We have received the Leaders in Diversity award through the National Centre for Diversity. The principles"FREDIE" (Fairness - Respect - Equality - Diversity - Inclusion and Engagement) support our aim of delivering a truly inclusive and accessible games.As part of our commitment as a Disability Confident employer, we offer a guaranteed interview to anyone with a disability whose application meets the minimum criteria for the post. If you wish for your application to be considered under the Disability Confidentscheme, please submit a completed form with your application, which can be found on the Birmingham 2022 jobs site under the current vacancies drop down.To apply for this role please follow the link and complete the application attaching a single document containing your CV and Covering Letter. Please also submit your disability confident/ reasonable adjustments form (if required).On occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. We would therefore advise that you submit your completed application as soon as possible.We take your data privacy seriously. Before sending your application please review our applicant privacy notice which explains how we use your personal data. This can be found on the Birmingham 2022 jobs site under the current vacancies drop down.Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committedto protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visitthe Privacy page on our Gi Group UK website.

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