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Applications Manager

Job LocationBirmingham
EducationNot Mentioned
Salary£50,000 - £55,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Applications Manager£50,000 to £55,000 + benefitsRemote working with occasional travel to BirminghamPermanentThe Opportunity My client is a one of the top software providers in the UK who boast a turnover of approx. £250m and have an impressive customer base of 20,000+. Due to increased demand, theyre looking to grow out their new Customer Success division with a Customer Success Applications Manager. The Customer Success Applications Manager is a business critical position that will work closely with the Customer Success Analysts and Best Practice teams, creating strategic work flows that trigger actions for the Customer Success Managers to execute. A large portion of their customers will benefits from their tech touch actions and this position will design, implement and test suitable work flows within the CRM systems. Their ideal candidate is someone who is process orientated with fantastic analytical and problem solving skills. Youll be proficient at turning operational needs into streamlined automated system capabilities.Experience with either Salesforce, Gainsight, Hubspot or Planhat is essential. Key Skills and Experience

  • Solid understanding of Salesforce, Gainsight, Hubspot or Planhat - qualifications would be highly advantageous. Any additional experience of Salesloft, Quip or Sidetrade would be beneficial
  • A Managed Services or SaaS background is preferred
  • Experience of designing, implementing and testing initiatives with CRM systems
  • Diligent, analytical and innovative with an ability to think outside the box
  • If this Customer Success Applications Manager role is of interest, please send your CV in for review - successful applicants will be contacted within 72 hours. Required skills
  • Analysis
  • Application Development
  • Workflow Management
  • Salesforce Administrator
  • Workflow Applications
  • Keyskills :
    Analysis Application Development Wkflow Management Salesfce Administrat Wkflow Applications

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