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Job Location | Birmingham |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, part-time |
Great part-time opportuity available for an experienced Administrator / Call Centre Advisor! Watch Estimate Administrator / Contact Centre Administrator (Watch Estimates Team) Signet Jewelers – Hockley, Birmingham,Do you thrive in a busy Contact Centre environment Are you enthusiastic with a real passionate for Customer Service If so, we have just the opportunity you’ve been waiting for!Working 16 hours per week: (Monday, Tuesday, Thursday & Friday, either 10am - 2pm or 12 noon - 4pm)**In our business this opportunity is known as Watch Estimate Administrator**About usYou’ll almost certainly have seen one of our stores – a familiar sight on the UK high street with Stores throughout the country. We’re the organisation responsible for popular jewellery brands H.Samuel and Ernest Jones.Our OpportunityHere at Signet, we have afantastic opportunity available for a Watch Estimates Administrator to join our busy Watch Estimates Team. Based in our Contact Centre, our Team receive over 500 repairs estimates a day and you’ll be speaking to our customers to see if they wish to go ahead with Jewellery or Watch repairs based on the estimates our experts provide. You’ll provide vital support to our customers, stores and our watch brands.Reporting directly to the Team Leader, the role delivers a customer centric service, co-ordinating with internal and external functions to support stores, customers and client needs. This includes interaction with internal functions, third party suppliers and Watch Brands.About you