Administration Assistant

Job Description

Vacancy: Administration AssistantDivision: RegulatoryLocation: Leeds, Birmingham or WinchesterTerm: PermanentThe FirmCapsticks is a leading provider of legal services to the health, social care, housing and emergency services sectors, as well as in the field of professional discipline. The firm has a turnover of c£50m and around 600 staff - including 450 fee earners -across 5 offices nationally. We act for a wide range of long standing clients in both the public and private sector, including all forms of NHS organisations, governmental and regulatory bodies, registered providers, insurers, police, fire and rescue services,independent health and social care providers, charities and GP practices.Further details about the firm and the type of work carried out can be found on our website at www.capsticks.com.In 2022 Capsticks as a whole achieved a 2 star accreditation from Best Companies, the specialists whose recognition programme is the standard for workplace engagement. The Best Companies accreditation is really important to Capsticks as it focuses on thetrust and value we place in our people, their wellbeing and their careers. Capsticks is an "outstanding company to work for".The Regulatory DivisionThe Regulatory team acts for many regulatory bodies involved in the field of professional discipline, primarily in the health sector but, increasingly, more widely. The work largely involves presenting cases but also requires managing an investigatory caseloadwhere it is alleged that the registrants fitness to practise is impaired through misconduct, competence or health issues and preparing those cases for hearings before panels and committees of the relevant regulators.The RoleThe Regulatory team is looking to recruit an Administration Assistant to assist and mentor the Regulatory Administration team. The main areas of responsibility will include:

• Arranging conference calls, meetings, travel and booking conference rooms;
• Coordinating photocopying, printing, organising couriers, sending out of letters, faxes etc with Floor support;
• Working closely with our internal Clerk/ Practice Manager in relation to the allocation of matters to an advocate for a hearing;
• Checking clients centralised register and screenshotting details;
• Liaison with client adjudications team;
• Opening and closing of files, including conflict checking, setting up contacts, electronic filing, record keeping and archiving of files;
• Completing redactions and extractions;
• Acting as a point of contact for internal and external clients as well as liaising with registrants and witnesses;
• Collating bundles with the required correspondence, statements/ exhibits and other documentation;
• Taking internal and external telephone queries, responding as appropriate and/or ensuring that all messages are passed on in a timely manner;
• Data entry and managing spreadsheets;
• Drafting general and basic correspondence as required.

In time there may also be the opportunity to develop the role and responsibilities further.Skills SetCapsticks is committed to recruiting the best people to maintain its status as legal adviser of choice and the successful candidate will likely be able to demonstrate many or all of the following:

• Knowledge of Microsoft Word, Excel and PDF software
• Experience of using a case management system
• Good phone manner
• Dynamic and self-starting
• Highly organised

Capsticks is an inclusive employerAt Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and thereforewe welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs.We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that theres not a "one size fits all" approach to adjustments so our team will work with you individually to understandmore about your requirements.