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Account Executive - Direct Mail

Taylor Higson
Job LocationBirmingham
EducationNot Mentioned
Salary25,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Account Executive£25K-£30K DOE + Bonus (Realistic OTE: £32K-£40K)Benefits:Health Cash Plan, Life Assurance & PensionType PermanentHours Full-TimeWorking hours:9am-530pm, Monday to Fridayoffice based onlyLocation: BirminghamNotice period:1 monthMy client is a UK leading mailing house specialising in direct mail, critical mail, print, postage savings and more. Due to significant investment in plant & technology and recent company growth, they are looking for an Account Executive with 1+ years experiencewithin the mail & post industry to join their Client Services Team. This role requires 1 years + experience in mail fulfilment and postal services. There is great scope for fast-track career progression to an Account Manager and then ultimately Account Directorfor the highly driven candidate.Duties & Key Responsibilities:

  • Support your team with all of the administration & campaign co-ordination associated with Client Account Management, including, but not limited to quoting clients, booking jobs in on our Tharstern MIS system, dealing with lots of daily queries, keepingSalesforce & Tharstern accurate and any other ad-hoc duties required by your team.
  • You are a point of contact for your Teams Clients and are expected to be pro-active in your approach to keeping clients updated, as jobs go through the factory and are despatched.
  • Liaising with your AD, AM, the Data Team & the Operations Team to ensure each mailing goes out on time and with total accuracy.
  • Raising invoices with 48 hours of mailing despatch.
  • Using your own initiative to enhance our clients experience working with you / us.
  • To seek out ways to maximise postage gross profit margin by exploring multiple ways to reduce buying-in costs.
  • Creating samples packs for potential clients
  • Maintaining and developing your own knowledge within the mail & post industry to support your own progression
  • Proactive approach to work processes & procedures, identifying areas of improvement when necessary to enhance Client experience & the businesses performance overall.
Skills Required:
  • Proven experience in mail fulfilment and postal servicesprint experience beneficial but not essential.
  • Knowledge of UK & International postal services is desirable
  • Experience of Salesforce & Tharstern MIS is desirable but training will be given
  • Microsoft Office Package: Excel, Outlook, Teams & Word is desirable
Personality Attributes:
  • Communicationability to liaise with colleagues and clients effectively
  • Teamworkto be a positive team member and help contribute to a happy & positive
business culture.Demonstrate attention to detail - complete tasks without the need for close supervision and the ability to work to deadlines
  • Can do attitudeenthusiastic, motivated, driven, flexibility to tasks and hours of work. Demonstrate desire to learn more & improve and accept ownership & responsibility for your own career progression & your teams performance overall.

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