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| Job Location | Birmingham |
| Education | Not Mentioned |
| Salary | £37,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
3rd Line Support EngineerBirmingham£37,000 + PUBLIC SECTOR ROLE + Flexible Work Schedule + Pension Scheme (27%) + Hybrid Working + Progression Opportunities + Subsidised Travel + Discounts AvailableAre you looking for a flexible role in an excellent working environment that can offer serious job fulfilment whilst being hugely beneficial in building up your CV and career pathDo you have experience working as a 3rd Line Support Engineer with extensive skills in Microsoft 360, Azure, Active Directory and Identity ProvidersThis central government organisation are offering an opportunity to be a part of a certified Good Place to Work and a certified Great Place to Work working in a culturally friendly environment surrounded by great managers who hold a duty of care towardstaff allowing flexibility in the work place. They want to create an open space for creativity enabling you to really get involved in big up and coming projects.Your task will be operational tasking, this will range from supporting 1st and 2nd line engineers and working closely with the infrastructure team. You would be responsible for resolving complex issues though troubleshooting, whilst being able to work closelywith third-party vendors during major incidents and implementation of new servicesThe ideal candidate will have experience having worked in 2nd line support roles with existing knowledge of MBM solutions, Autopilot and multiple Identity Providers (ADFS etc.) We are looking for s candidate with experience based in more competent and externalexposure practices.This is a great opportunity for someone to develop their skills in a Public Sector setting through large projects, alongside opportunities for progression into operational manager positions or infrastructure engineer positions.The Role* Provide operational support and development* Provide support for 1st and 2nd line Software Engineers* Work closely with the infrastructure team in troubleshooting* Work closely with third-party vendorsThe Person* Experience working with Microsoft 365 / Sharepoint / Active Directory* Comfortable with leading conversations with higher ranking member of the organisation* Skills working with Azure / Autopilot / MBM Solutions* Experience working with Windows Service Management is desirable