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Job Location | Birmingham |
Education | Not Mentioned |
Salary | 30,000 - 35,000 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
2nd Line Support AnalystBirmingham6 Month Fixed Term Contract£30,000 - £35,000 + BenefitsThis well-established organisation requires a driven and self-motivated 2nd Line Support Analyst to join their busy technical services team who can offer varied and challenging work. You will be required to provide support to technical infrastructure and enduser computing. This means that strong technical and customer support experience is essential.The 2nd Line Engineer will manage incident and problem tickets whilst being responsible for the purchasing of assets. You will be responsible for network troubleshooting and deployment, including fire walls, proxy services, content filtering and wired and wirelessnetworks. This position will be primarily based in Central Birmingham but will require semi-regular travel to sites in London and Nottingham. It is initially a 6-month fixed term contract but there may be scope for extension following this.Key Responsibilities: