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Financial Help Desk Advisors

Job LocationBirkenhead
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Due to continued growth despite current climate our client is seeking Inbound Customer Helpline Advisor to join a fast-paced financial contact centre environment.All positions are Temp-Perm to which is a great opportunity who find themselves out of work due to current climate. We are seeking applicants from a wide range of previous industries including Hospitality/Retail/Customer Service/College or even those lookingfor a new challenge.

  • Full time 5 days out of 7 between 8am till 8pm ( full training provided)
  • weekly Pay (no targets)
  • £10.00ph+
  • subject to a DBS and Credit Check
Within this call centre unlike others, you will NOT be subject to hard sales or outbound calls. You will primarily be involved in inbound calls only!What benefits will I receive in return
  • Full training provided in house and on site
  • Weekly Pay
  • Medicash Benefits
  • Company Pension Plan
  • A variety of local business discounts including gym, driving schools and restaurants
  • Onsite subsidised caf and free staff WIFI
  • On-site Parking Facilities
  • Birthday/Special Occasion off - after 12 months service
  • 28 days holiday entitlement (pro-rata) increasing to 32 Days based on length of service
  • A supportive working environment with a sociable team culture
  • Regular training and feedback to enable you to manage your goals
  • Financial bonuses based on performance-based earnings
  • 100% opportunity for progression. Always offering promotions within the internal team
What will I be doing
  • Responsible for all general customer relations and queries
  • Directing calls to appropriate departments both internally and externally
  • You will be speaking with a vast customer base providing information on services
  • Listening to customers needs and ensure delivery of excellent customer service
  • You will assist customers in organising deliveries, order processing as well as back-office administration duties
Contact our team to find to more today about this exciting Customer Service Role!To apply please register at register and call Emma on

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