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Customer Service Advisor

Job LocationBirkenhead
EducationNot Mentioned
Salary£25,800 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Administrator

  • Location: Birkenhead
  • Salary: £25,800
  • Contract: Full time, Permanent
  • Hours: Monday to Friday working hours (plus occasional Saturday mornings paid at overtime)
My client based in Birkenhead is looking to recruit a Customer Service Administrator to work out of their main office on a permanent basis, offering a salary of £25,800.The successful candidate will be responsible for taking day to day sales enquiries and orders on the phone and through email, whilst managing their customers specific needs, all designed to give the best service to customers starting at the point of order.
  • Inputting sales orders
  • Dealing with enquiries from customers via phone calls, or email.
  • Responding to all enquiries in a timely and effective manner.
  • Taking payments
  • Producing purchase orders and warehouse pick notes
  • Organising deliveries: booking transport and producing despatch notes.
  • Answering telephone enquiries
  • Following e-commerce enquiries
  • Contacting the customer to make them aware of any issues with orders placed.
Person Specification:
  • You will need to have a good eye for detail with high accuracy whilst working well under pressure.
  • Good communication skills and the ability to work with trade and retail customers is essential.
  • You need to be a dynamic person that can cope with variable workloads during the day.
Benefits package includes:
  • Modern office
  • Immediate start available
  • Exposure of working in a desirable company with future progression
Apply for this role now or email your cv directly to Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Keyskills :
inboundcall centreadmincustomer serviceadministratordata entryoutboundsales order processor

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