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| Job Location | Birkenhead |
| Education | Not Mentioned |
| Salary | 19,028 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Customer Service Advisor* Location: Liverpool City Centre* Salary: £19,028 basic* Contract: Full time, Permanent* Hours: Monday to Friday (1 weekend in 4 and 1 week of late evenings in 4)* + Excellent training and progression opportunitiesMy client based in Liverpool City Centre are looking to recruit a number of enthusiastic Customer Service Agents / Administrators to join their expanding team.The role is paying a starting basic salary of £19,028 per annum.This is an excellent opportunity for anyone with experience within a customer focused role or graduates who are looking for Monday to Friday work with one weekend a month.The main duties of a Customer Service Advisor are:* Handle a variety of customer enquires including telephone, written correspondence, email, social media, secure messages and web/live chat.* Capturing information onto the in house system and data input* Query handling in response to customer requests with the support of clear information and providing professional customer service* Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience.* Have the customer at the heart of everything you do.To be considered for the role of Customer Service Advisor you must possess the following;* Have experience within a previous customer service focused role (call centre, retail, hospitality etc.)* Excellent written and verbal communication skills* Professional attitude and telephone manner* Have basic IT skillsThis is an amazing opportunity for a customer focused Customer Service Advisor to join a reputable, successful expanding company with clear opportunities for progression and development. If you feel this role is right for you and are available to start workimmediately then please apply without delay.Keywords: customer service; advisor; agent; customer care; helpdesk; client care; insurance; call centre; inbound; insurance; financial services; contact centre; call centre; outbound; call handling; administratorSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.