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Job Location | Billingham |
Education | Not Mentioned |
Salary | £20,000 - £25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Our clients are a software development and IT business, with an international client base.As a result of continued growth, they are looking for a full-time Application Support Engineer to work on one of several software projects for international clients. Key Responsibilities- Provide support to clients and partners reporting technical issues via email, phone and web.- Accurately log tickets.- Perform initial debugging and testing of issues and resolving those that do not require escalation.Essential Skills:- Degree educated; Computer Science preferred- Working knowledge of SQL Databases & basic network configuration- Commercial experience in a similar application support / technical support role- Good knowledge of Microsoft OfficeDesirable skills:- Familiarity with an issue tracking tool such as Microsoft Devops, JIRA, Bugzilla or Trac.The Perks· Flexible working hours· Company profit share allowance· Regular social activities for staff· Opportunity to develop professional skills· Support to gain industry standard qualifications· Free parkingALL APPLICANTS MUST BE FREE TO WORK IN THE UK FREE FROM THE RESTRICTIONS OF VISAS AND WORK PERMITS.Exposed Solutions is acting as an employment agency to this client.Please note that no terminology in this advert is intended to discriminate on the grounds of age, sex, sexuality, race or religion and we confirm that we will gladly accept applications from persons of any age sex, sexuality, race or religion for this role.