Educational Support Coordinator

Job Description

Contract Compliance Coordinator

• To provide administrative support in the coordination and administration of Apprenticeship programmes
• To ensure that supporting business systems, including SmartAssessor and Maytas are updated and maintained accurately ensuring any reports are completed as required.
• Ensure that all administration tasks relating to the coordination of Apprenticeship programmes are undertaken efficiently, effectively and in a timely manner.
• Assist in the development and maintenance of systems and procedures for the administration and documentation of Apprenticeship programmes, ensuring that they meet the needs of the Authority, Awarding Bodies.
• Manage Awarding Body registration and certification process, where required, adhering to timelines as indicated.
• To undertake and assist with internal and external audits, inspections and self-assessment process as appropriate and to adhere the Company quality systems.
• Manage the timely administration/processing of Apprenticeship starts, reviews, suspensions, unsuspensions, achievements, leaver paperwork, ensuring accurate records (electronic and/or paper based) are maintained
• Process and distribute apprenticeship certificates ensuring electronic and hard copies are stored as appropriate.
• Ensure Maytas MIS system is kept fully up to date and accurate including all data entry and amendments are completed accurately and in a timely manner.
• Ensure all learner files and paperwork are managed to a high standard and are always audit-ready. Manage file archive and audit processes as needed.
• Ensure all learner e-portfolios are maintained to a high standard and in a timely manner.
• Attend and contribute to team and other operational meetings, as required and for the dissemination of information and sharing good practice

General Responsibilities:

• To be responsible for your own welfare and to adhere to the Companys Anti-Bribery and Corruption, Equality, Prevention of Harassment & Bullying, Public Disclosure Whistle-blowing and Health, Safety and Environmental policies.
• Ensure that all statutory responsibilities and Company policies are met with regard to Health and Safety, GDPR, Diversity and Inclusion and other relevant legislation.
• To be responsible for your own time and attendance at work.
• To keep your work area clean and safe.
• To work within the Companys Quality procedures within relevant departments.
• To achieve deadlines/targets that have been set by your Line Manager
• To undertake agreed training and maintain record of Continuous Professional Development.
• To always act in a professional manner and in the Companys best interests.
• To undertake/perform other duties associated with this role, as required.
• Provide an exceptional customer experience, maintaining good stakeholder communication including answering and directing queries from customers or learners as necessary.
• Ensure excellent working relationships with management, apprenticeship coaches, quality staff.
• Communicate effectively with your line manager, highlighting any issues prior to becoming critical.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purposeto help everyone achieve their potential through learning. Wedo that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the worlds leading learning company. Learn more at pearsonplc.com.Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racistcompany in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced,opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work.People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.To learn more about Pearsons commitment to a diverse and inclusive workforce, please click here: http://careers/diversity-and-inclusion.htmlPearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.Job: LEARNING DELIVERYOrganization: Workforce SkillsSchedule: FULL_TIMEReq ID: 5982