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Customer Service Advisor

Job LocationBelper
EducationNot Mentioned
Salary£23,066 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service AdvisorSalary - £23,066 plus up to £1500 bonus!39.5 hours per week which will include some Saturdays and Sundays.weekend opening hours are currently 8am - 15.00pm Saturday and 8.00am - 12pm Sunday.WHAT YOU WILL DO;

  • You will be dealing with customers who contact the company via telephone, email or live chat to arrange engineer visits.
  • Using your customer service skills, you will provide an effortless customer journey and experience through a variety of communication channels.
  • You will gain an understanding of each customers situation, spotting potential to deliver excellent customer service.
WHAT YOU BRING ALONG
  • A passion for delivering excellent customer service to customers.
  • A sound understanding of Microsoft applications and web-based platforms.
  • Youre highly approachable with good interpersonal and communication skills.
  • A positive outlook, the determination to succeed and are flexible to learning new skills to support the needs of the business.

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