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Job Location | Belfast |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Company description:ClearCourseJob description:Do you have natural problem-solving skills Are you the household tech supportIf the answer to those questions is a yes then the IT Support Analyst role could be the chance to kick start your career in IT and grow in a team that would support your development.At Blue Zinc IT, part of ClearCourse, we specialise in the optimization and automation of Referral and Practice Management.We have developed and brought to market the TM3 Patient and Practice Management suite of products which have revolutionised clinicsacross the UK, Ireland and Australia. Some of the biggest clinics and leading names in the industries in which we operate use TM2 to transform how their businesses run, including the largest group of physiotherapists in the UK outside the NHS, Nuffield HealthWellbeing.We have combined the talents of experienced professionals in the IT industry with a highly skilled and enthusiastic technical and commercial team to produce a friendly and innovative company.We are now looking to expand this team with the appointment of a new IT Support Analyst to complement our existing team in the implementation and support of the TM3 product range.Day-to-day responsibilities include support for clients via emails, LiveChat, phone calls etc., and documenting the calls by using the required software. You will be assisting with the planning and implementation of TM2 & TM3 for clients andin all technicalqueries from clients including hardwareIn return, you will have access to the following competitive benefits package that includes life assurance, private medical cover, income protection, company pension and 25 days annual leave, as well as additional flexible benefits to suit your lifestyleand enhance your well-being. Required skills and Experience: