Provisioning Coordinator

Job Location	Belfast, County Antrim
Education	Not Mentioned
Salary	21,500 per annum, negotiable, pro-rata, inc benefi
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Brook Street Recruitment is working with our Belfast client who is a leading telecommunications solutions provider. They are now seeking to recruit a new Provisioning Coordinator to join their expanding business Duties:* Validating order requirements with sales and technical teams, providers, and the customer * Organising purchase and delivery of hardware * Raising orders to provision, cease and renew services with carriers / vendors * Allocating and booking engineering resources * Managing the number porting process * Maintaining sales and purchase order system records in a weekly routine * Accurately capture network details to ensure accurate onward billing* Resolving problems and overcoming barriers to keep projects on track * Delivering customer service via telephone and email meeting defined SLAs and standards * Maintaining CRM system records Qualifications and Experience * Experience of coordinating multiple elements in an order to meet a pre-set deadline (order processing, provisioning or similar)* B2B customer service - managing expectations, keeping customers informed, * Good Microsoft skills (Word/Excel/Outlook). * Good standard of general education* Good understanding Telecom and VOIP telephony (desirable)Personal Attributes* Thrive on working at a fast pace, planning ahead and juggling priorities* Enjoy administration and have keen attention to detail * Enjoy helping others, making things as easy as possible for the customer* Be a proactive problem solver * Have a positive outlook* Be a confident and open communicator with sophisticated written and verbal communication skills * Enjoy getting stuck in to help where help is needed Key Benefits* City centre location* 20 days annual leave (increasing to 25 over 5 years) plus bank holidays * Pension Scheme* Being part of a committed, cohesive team * Support to progress your skills and career If you have the skills, experience, and enthusiasm to take on this challenge and succeed in a fast moving, competitive technology-based environment,Please send CV via the link

Keyskills :
ProvisioningTelecoms

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