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Operations Manager

Funds-Axis
Job LocationBelfast
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Operations ManagerLocation: Our core centres are in Belfast, Northern Ireland, and in Chennai, India. However, the location is flexible with work from home options.Salary: Excellent - Negotiable, DOEContract: Permanent, Full TimeIn return for your commitment, we offer a strong remuneration package and significant opportunities to grow and develop as our business expands, including:

  • 5.5% employer contribution pension
  • Healthcare and life insurance
  • Progressive maternity and paternity pay
  • Work with a great team
  • Travel opportunities
  • Work with leading international finance companies
  • First-class training package
  • Excellent career progression opportunities
  • Free, secure city centre parking onsite
Funds-Axis Mission is to be routinely identified as a leading trusted provider of global funds technology to the Investment Management industry.Our Vision is to transform the industry approach to investment compliance, risk, and regulatory reporting by offering a highly efficient and secure, multi-modular technology platform backed up by the highest levels of expert regulatory support and service.Our clients are leading global asset managers, administrators, and depositary banks. This market is growing strongly, reflecting increasing regulatory demands and the need for technology solutions.As a result of continued growth, we are actively recruiting an ambitious, sociable, intelligent Head of People / Operations Manager with initiative, a strong work ethic, excellent communication skills and analytical skills.Our Core Values and Company Culture revolves around Innovation through Collaboration, Expertise, Pride in our Excellence of Service, Trust, and Integrity.It is our ambition to substantially grow our business internationally over the coming years.Operations Manager / Head of People - The Role:We are building a high-quality, globally scalable product set. Our focus now is on developing new modular solutions to meet client needs and to take existing solutions into new territories.The Head of People / Operations Manager is responsible for all aspects of people management for their team and will work closely with HR to complete all associated tasks.Equally, you will be responsible for staff development through training plans and mentorship.Operations Manager / Head of People - Key Responsibilities:
  • Team Management, including all aspects of resourcing, prioritisation, training, policy compliance etc.
  • Maximise efficiency and ensure budget adherence.
  • Ensure clear communication on project progress and full visibility to Senior Management.
  • Establish a Regular Reporting Framework and related KPIs to this end.
  • Monitor employee activities and provide guidance where needed.
  • Encourage a positive work environment and culture for all employees.
  • Implement safety programs and ensure compliance with all safety policies.
  • Create and send reports to the Managing Director.
  • Coordinate staff schedules, training, and onboarding.
  • Conduct quality control tests to ensure organisation standards are being met.
  • Overseeing day-to-day activities in business operations.
  • Define and refine workflow and procedures.
  • Manage the customer experience and supportability function.
  • Develop and implement operating systems and work processes consistent with management philosophy and framework.
  • Manages all operational aspects of the area including productivity, cost, planning and daily business processes.
  • Ensures all personnel receive necessary and appropriate training for their job function.
  • Ability to direct individuals and delegate responsibilities and tasks.
  • Responsible for the product roadmap, change management, issue tracking, future developments to the product and liaising with the technology department.
Operations Manager / Head of People - Personal Specification:We are looking for an exceptional individual who is ready for the next stage in his/her career and who will relish the opportunity to drive the development of a multi-million-pound business over the next number of years.It is essential that you have:
  • Minimum 7-10 years of experience in Operations Management.
  • Proficient in Excel.
  • Fluent in English.
Knowledge of some or all the following will be a distinct advantage:
  • Information Security.
  • Risk, Control and Policy Compliance.
  • ISO 9000, 27000 or ISAE Compliance.
  • BCP and Disaster Recovery Planning.
  • Technology software development lifecycles and release management.
The successful candidate must be well organised and able to manage multiple projects and priorities simultaneously.They will need to enjoy working in a fast-paced and sometimes pressurised environment, often working on ad-hoc exceptional issues against significant time pressures.If you feel you have the necessary skills and experience to be successful in this role, click on "APPLY" today, forwarding an up-to-date copy of your CV for consideration in the first instance.No agencies please.

Keyskills :
ComplianceFinancial ServicesOperationsRisk Control

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