IAS Analyst - 12 Month FTC

Job Description

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the worlds leading provider of OTC data, and an award winning all-to-alltrading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the worlds most trusted, innovative, liquidity and data solutions specialist. Role OverviewAn exciting opportunity has arisen for a motivated candidate to join a new team within the Belfast office, charged with the implementation and support of Trading Systems providing Level 2 application support. This is a high profile business facing role thatworks with the core technologies that make TPICAP the leader in the electronic trading business. You will be joining a highly adaptable and self-motivated team of employees, implementing and supporting our Trading Applications. The successful candidate will need to troubleshoot distributed applications and be focused on day-to-day implementation and support of TPICAP trading systems. Equally, you will need to provide clear and concise documentation and focus on a continual basis onfurther automation utilising the many tools and utilities available in that space. You will need to maintain and develop internal customer relationships. You will also be required to take system design direction from senior engineers and senior developmentstaff. The environment being naturally a dynamic one, the candidate needs to be flexible in terms of working hours and some weekend work will be required. Role Responsibilities

• Caters to installation requests coming from QA and Development groups that range from bug fixes, upgrades and enhancements of trading applications in accordance to established and documented baselines, policies and procedures.
• Monitor and administration to all trading application platforms and the performance of systems environment.
• Act as an escalation point from first line support that troubleshoots problems by responding to daily broker/trader application trouble call request. Provide higher level deep dive analysis to that of first line counterparts.
• Builds up the trading application environment with all the required third party tools and application in both Non-Production and production environments.
• Writes scripts using Shell, Perl, Powershell and SQL to automate installation, monitoring and gathering of relevant data that serve as tools to check the health of the system.
• Creates documentation that describes application setup and procedure on how to accomplish a task (Runbooks for installation procedure, Remedies to Known Application Problems and Trouble Shooting Steps).
• Attends and participates in IAS meetings and conference calls that discuss production issues, scheduled production change or upcoming projects.
• Submits request and change control forms to document the change done in both staging and production environment. Follows up the status of each request until it is completed.

Experience / CompetencesEssential

• Strong analytical and problem solving skills as well as documentation skills, to include solid experience in deploying software and writing functional procedures
• Interpersonal Skills: ability to communicate effectively with stakeholders, peers, subordinates and customers
• Proven ability to work independently with minimal supervision
• Effective verbal and written communication skills
• Understanding of customer demand and technology innovation to meet client requirements
• Ability to work/interface with multiple Lines of Business and geographies
• Proven record of internal customer support
• Project management skills
• Knowledge of Financial services and instruments (or demonstrated desire to learn)
• Windows Server operating systems
• Unix / Linux - Preferably power user level
• Working knowledge of networking tools (e.g. ssh, sftp, traceroute)
• Strong grasp of change management process
• Strong grasp of ITIL based support process. Incident escalation etc

Desired

• It would be an advantage if the candidate has spent some of their career working in the Financial / Banking Sector
• Automation tools (Ansible, TFS, Jenkins)
• Some experience with SQL language and Databases a major plus
• Experience supporting Apps written in C, C++, or Java is a major plus.
• Working knowledge of Service Management tools (JIRA, ServiceNow)
• FIX
• SQL Server Reporting Services (SSRS)
• SQL Server administration (e.g. database management, tracing)
• ITIL certification
• Shell Scripting (PowerShell, Bash, Perl)

Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. Thats why were building a culture where everyone plays a part in making people feel welcome, ready and willing tocontribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. #NIJobs Not The Perfect FitConcerned that you may not meet the criteria precisely At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiasticabout this role but find that your experience doesnt align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicatedTalent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Dont hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work