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Events & Customer Service Advisor

Job LocationBelfast
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Events & Customer Service AdvisorBelfastAttractive Salary & Great BenefitsOur client isa leading provider ofresidential property management within the student accommodation sector. Due to continued growth they are currently looking for a Community & Events Service Leader to join their fantastic team in Belfast.You will be responsible for providing amazing customer service and front of house excellence to residents (students), prospective residents and all visitors.You will also lead on the student experience and community building programmes within the site which will involve the organisation and management of events and student welfare initiatives.As part of the role you would also be responsible for management of social media platforms and blogging to raise awareness of student experience initiatives on site.Outline of Duties:

  • Events organisation and management
  • Social media management including blogging
  • Providing front of house service to residents
  • Carrying out tenancy administration tasks
  • Handling incoming enquiries via telephone and email
  • Carry out viewings within the site
  • Preparing tenancy agreements and move in documents
  • Arranging maintenance and repairs
  • Assist in ensuring the site is H&S compliant at all times
In order to be considered you will need:
  • Previous customer service experience
  • Any exposure to events organisationas part of this experience very useful
  • Excellent attention to detail
  • Strong administration skills
  • Social media savvy
  • Well-presented and a confident communicator
  • Friendly and approachable attitude
  • Energy, drive and a positive outlook are key!
  • The ability to be flexible around working hours as required
Working hours 40 hours per week - Shifts are predominantly Monday - Friday 8am - 6pm with flexibility required for some occasional weekend work throughout the year.This is an amazing opportunity to be involved in the management of a fantastic site and have a real impact on the experience of the students who live there!

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