Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Client Support Specialist

Fill My Vacancy
Job LocationBelfast
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our Client is looking to hire a Client Support Specialist.The Opportunity:Their team is growing again and they are looking for a financial all-rounder to join them as a Client Support Specialist. This important role will be responsible for providing comprehensive and commercially focused support across Intake, Billing, and Collectionsfor a portfolio of clients. This involves managing the overall health of the client relationship from a finance perspective.Working at them in Belfast:They are the worlds leading law firm with offices all over the world solving complex legal problems across borders and practice areas.Their Belfast Centre is home to over 400 teammates in both legal and professional services such as finance, IT, marketing and business support.They offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make them one of the most desirablecompanies to work for in Belfast.They are committed to promoting inclusion, diversity and equity for all and are confident they can provide a career as individual and as exceptional as you.Responsibilities:About the role:As part of this role, the successful candidate will:

  • Collaborate with Business Development Managers to liaise between the Client Service Directors and the clients legal operations team
  • Remain apprised of client KPIs, including overall WIP, AR, Fees, profitability, and other areas that may pose risks that should be brought to the Client Service Directors and in-market finance leaders attention regularly
  • Collaborate with center-based teams (e.g. Intake, Billing, Collections, Pricing, E-Billing, etc.) to ensure that each team has correctly understood client requirements
  • Project manage various initiatives such as the implementation of new Outside Counsel guidelines, changes to E-Billing infrastructure, new client-specific reports, or others as they arise
  • Coordinate with Client Support Analysts to ensure budgets are managed and accruals are submitted timely and accurately to the client, including any client-specific reporting required on a regular or ad-hoc basis (across all clients). Ensure that budgetsin SAP accurately mirror those in E-Billing systems
  • Where relevant, manage reporting requests related to Trademark portfolios that may require working knowledge of flat fee schedules and intended use as agreed with Clients and IP Partners
  • Provide input to Service Owners on any issue affecting the overall cash cycle (e.g. matter management, short payments, etc.)
  • Special ad hoc projects (e.g. client bankruptcy)

Keyskills :
BankruptcyClient ServicesCommunication SkillsInterpersonal SkillsSupport Analysts

APPLY NOW

Client Support Specialist Related Jobs

© 2019 Naukrijobs All Rights Reserved