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Branch Manager

Recruit Right
Job LocationBelfast
EducationNot Mentioned
Salary£37,000 - £37,001 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfectsolutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations.Main Duties

  • Leading the team and liaising with head office.
  • Managing the team of vehicle valeting staff, sales advisers and the assistant manager.
  • Managing Health & Safety at the branch and staff welfare.
  • Selling additional extras such as additional protection, GPS, baby seats, etc.
  • Dealing with the general public and corporate clients on the phone and in person.
  • Opening and closing the branch .
  • Processing payments and ID checks correctly, including pre-authorisations / card details / credit checks etc.
  • Daily & monthly reports, staff rota management, stock allocation and H&S admin.
  • Arranging vehicle maintenance.
  • Recharging damaged vehicles to customers.
  • Liaising with suppliers and arranging vehicle parts, repairs, etc...
  • Resolving problems and delivering outstanding customer service .
  • Any other tasks required, as commensurate with the role.
Qualifications/Experience
  • Experience in Car Rental is essential.
  • Excellent people management skills.
  • Held a clean driving licence for at least 2 years.
  • Demonstrable communication & customer service skills.
  • Be able to manage a team and mentor staff to achieve results.
  • Be computer literate (European Computer Driving Licence / Microsoft user level).
  • Have a smart, professional appearance.

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